Check COVID-19 restrictions.

Find out moreOpens in a new window
See all properties

Hotel Okada

Photo gallery for Hotel Okada

Featured Image
Down comforters, in-room safe, free WiFi, bed sheets
Down comforters, in-room safe, free WiFi, bed sheets
Down comforters, in-room safe, free WiFi, bed sheets
Down comforters, in-room safe, free WiFi, bed sheets

Overview of Hotel Okada

Hotel Okada

4 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0312, Kanagawa-ken, Hakone, 191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun

Explore the area

  • Popular LocationSounji Temple16 min walk
  • Popular LocationHiryu Falls13 min drive
  • Popular LocationHakone Open Air Museum14 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, Hotel Okada is in the historical district and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Traveling with kids? Don't miss Mishima Sky Walk.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Sounji Temple - 16 min walk
  • Hiryu Falls - 13 min drive
  • Hakone Open Air Museum - 14 min drive
  • Hakone Kowakien Yunessun - 14 min drive
  • Hakone Gora Park - 14 min drive

Restaurants

  • Sky Lounge – Serves breakfast and dinner daily. Reservations required.
  • Onsite dining venue #2 – Serves breakfast and dinner daily. Reservations required.

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Haneda Airport (HND) - 72 min drive

About this property

Hotel Okada

Family-friendly ryokan with free valet parking and spa services
A restaurant, a snack bar/deli, and a coffee shop/café are available at this ryokan. Free WiFi in public areas and free valet parking are also provided. Additionally, massage/treatment rooms, a seasonal outdoor pool, and conference space are onsite. All 103 rooms feature thoughtful touches like slippers and children's slippers, plus free WiFi and flat-screen TVs with digital channels. Room service, down comforters, and hair dryers are among the other amenities available to guests.
Hotel Okada offers 103 accommodations with safes and slippers. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Children's dinnerware
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Conference space (5199 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature (Fahrenheit) - 131
  • Indoor mineral hot springs (onsen)
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

More

  • Children's slippers
  • Geta (wooden sandals)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Hakone
Hakone
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
4 star
4 star
Parking included
Parking included
Business friendly
Business friendly

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 216 out of 507 reviews
5 - Excellent 43%
Rating 4 - Good. 199 out of 507 reviews
4 - Good 39%
Rating 3 - Okay. 66 out of 507 reviews
3 - Okay 13%
Rating 2 - Poor. 21 out of 507 reviews
2 - Poor 4%
Rating 1 - Terrible. 5 out of 507 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my husband and I had an excellent stay. We only stayed for one night for a quick weekend trip to Hakone and we decided to book a room with a private onsen. Pricey but it was a great experience. The room itself was modern and very comfortable, and the private onsen was very nice. We had a view of the hillside and river. We also enjoyed the public baths and foot bath. The breakfast buffet was pretty good too. Some of the public areas seemed a bit dated but the room was updated.
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I think Covid made it not as pleasurable as it could have been. We saw the amenities that it had to offer but things were closed due to Covid. The surrounding area closes down at 4:30pm also which with check-in at 3pm didn’t make things very accessible.
Stayed 1 night in May 2021

4/5 Good

Liked: Staff & service, property conditions & facilities
The hotel room was ok, nothing special. It looked somewhat old and you could see the wear on the carpets in the hallways. The onsen was really nice. If you like them, go here.
Stayed 1 night in Nov 2020

4/5 Good

Stayed 3 nights in Oct 2020

5/5 Excellent

Stayed 1 night in Jul 2020