5/5 Excellent
Rene
Nov 27, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Hotel Indigo Hakone Gora, an IHG Hotel
Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel
Overview of Hotel Indigo Hakone Gora, an IHG Hotel
Hotel Indigo Hakone Gora, an IHG Hotel
4.5/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
- Hand sanitizer provided
250-0402, Kanagawa, Hakone, 924-1 Kiga, Hakone-machi Ashigarashimo gun
Explore the area
- Hakone Open Air Museum16 min walk
- Atami Sun Beach28 min drive
- Fuji Speedway30 min drive
Choose dates to view prices
About this area
Hakone
Hotel Indigo Hakone Gora, an IHG Hotel is located in Gora, a neighborhood in Hakone, and is in the historical district and on a river. Hakone Shrine and Odawara Castle are notable landmarks, and travelers looking to shop may want to visit Gotemba Premium Outlets. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby.
What's nearby
- Miyagino Hayakawa Breakwater Cherry Blossoms - 7 min walk
- Hakone Gora Park - 11 min walk
- Hakone Open Air Museum - 16 min walk
- Atami Sun Beach - 28 min drive
- Fuji Speedway - 30 min drive
Getting around
- Kowakidani Station - 3 min drive
- Hakone Gora Station - 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- WiFi speed: 25+ Mbps
Parking and transportation
- Free self parking on site
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 3730-3730 for adults and JPY 1865-1865 for children
- 1 1 restaurant
- 1 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Hot springs
- Spa services
Conveniences
- Elevator
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Japanese
Outdoors
- Garden
- Terrace
Spa
- Body scrubs
- Couples treatment room(s)
- Hot springs
- Hot springs open from 6:00 AM - 10:00 PM
- Hot springs water temperature (Fahrenheit) - 102
- Massages
- Massage/treatment rooms
- Reflexology
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Heating
- Pillow menu
Bathroom
- Bathrobes
- Electronic bidet
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Spring water bathtub
- Towels
Entertainment
- 50-inch flat-screen TV
- Digital channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Minibar
More
- Chef
- Connecting rooms available
- Desk
- In-room massage
- Individually decorated
- Individually furnished
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Slippers
- Soundproofing
Similar properties
See similar properties
Hakone
Gora
Guest rating 4.5+
Family friendly
Hotel
4 star
Washer and dryer
Free WiFi
Policies
Check-in
Check-in from 3:00 PM - 1:00 AM
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between JPY 3730 and JPY 3730 for adults, JPY 1865 and JPY 1865 for children (approximately)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
We should mention
Clothing is optional at this property
Guests must transfer via shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Hot springs access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.8/5
Cleanliness
4.5/5
Staff & service
4.6/5
Amenities
4.6/5
Property conditions & facilities
2/5 Poor
Craig
Traveled with family
Oct 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
A bus station and a 7-11 look directly into onsen
Stayed 2 nights in Sep 2021
4/5 Good
Paul
Sep 4, 2021
Stayed 1 night in Aug 2021
4/5 Good
Paul
Sep 4, 2021
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveler
Traveled with family and small children
Aug 22, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021