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Outdoor Spa Tub
Outdoor Spa Tub
Indoor Spa Tub
In-room safe, desk, laptop workspace, blackout drapes

Guest reviews

4.4 out of 5 Excellent
144 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

WiFi 無料

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品



人気の観光スポットHakone Kowakien Yunessun車で 12 分
人気の観光スポットHakone Open Air Museum車で 13 分
人気の観光スポットHiryu Falls車で 14 分

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  • スタンダードツインルーム (バスなし) 眺望未定

    4.6/5 guest room rating

    Room amenities

    • 22 ㎡
    • 定員 2 名
    • シングルベッド 2 台
    More detailsスタンダードツインルーム (バスなし) 眺望未定



Hakone Yumoto Onsen Tenseien is located in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Lake Ashi. Hakone Kowakien Yunessun and Museum of the Little Prince are not to be missed.
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  • Odawara Castle - 車で 11 分
  • Hakone Kowakien Yunessun - 車で 12 分
  • Hakone Open Air Museum - 車で 13 分
  • Hiryu Falls - 車で 14 分
  • Hakone Gora Park - 車で 22 分


  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive


Hakone Yumoto Onsen Tenseien

3.5-star hotel in Hakone with 24-hour front desk
Along with self parking, this hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden. All 198 rooms offer free WiFi and free wired Internet, plus refrigerators and TVs. Hair dryers, safes, and desks are among the other amenities that guests will find. Bathrooms are shared.
Hakone Yumoto Onsen Tenseien offers 198 air-conditioned accommodations with safes and slippers. This Hakone hotel provides complimentary wired and wireless Internet access. Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.



  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking: JPY 1100 per day
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2750 per person

Family friendly

  • Refrigerator


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • Japanese

Business services

  • Conference space


  • Garden


  • Massage - Thai


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)



  • Air conditioning
  • Blackout drapes/curtains
  • Linens


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels


  • TV

Food and drink

  • Refrigerator


  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers



Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability


If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival


Staffed front desk


Pets not allowed (service animals welcome)

お子様およびエキストラ ベッドのご利用について

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available




The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2750 per person (approximately)
  • Covered self parking fee: JPY 1100 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file


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Can I cancel my reservation for free at Hakone Yumoto Onsen Tenseien and receive a full refund?
Yes, Hakone Yumoto Onsen Tenseien offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Yumoto Onsen Tenseien cancellation policy on our site for more details about any exclusions or requirements.
箱根湯本温泉 天成園の宿泊料金はどのくらいですか ?
2020 年 10 月 24 日 現在、2020 年 11 月 5 日 に大人 2 名で箱根湯本温泉 天成園に 1 泊した場合の最低料金は ¥31,818 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。
Is Hakone Yumoto Onsen Tenseien pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hakone Yumoto Onsen Tenseien?
Self parking is available for JPY 1100 per day. Limited spots are available.
What time is check-in at Hakone Yumoto Onsen Tenseien?
Check-in is from 3:00 PM–6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hakone Yumoto Onsen Tenseien?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Hakone Yumoto Onsen Tenseien located?
Situated in the mountains, this hotel is 0.1 mi (0.1 km) from Tamadare Falls and within 3 mi (5 km) of Kanagawa Prefectural Museum of Natural History and Suzuhiro Kamaboko Museum. Hakone Open Air Museum and Hakone Kowakien Yunessun are also within 6 mi (10 km). Hakone Yumoto Station is 12 minutes by foot.
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018

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