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Aqua Center
Aqua Center
Aqua Center
In-room safe, laptop workspace, blackout drapes, free WiFi

Guest reviews

4.5 out of 5 Wonderful
388 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

WiFi 無料
駐車場利用料込み
冷房
スパ
レストラン
バー

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

Map

周辺ガイド

人気の観光スポットHakone Kowakien Yunessun徒歩 2 分
人気の観光スポットHakone Open Air Museum徒歩 16 分
人気の観光スポットHakone Gora Park車で 3 分

Choose dates to view prices

  • 露天風呂付特別客室(夕食18時)

    5/5 guest room rating

    Room amenities

    • 70 ㎡
    • 定員 6 名
    • セミダブルベッド 2 台およびシングル布団 4 組
    More details露天風呂付特別客室(夕食18時)
  • 露天風呂付客室(夕食18時)

    4.7/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details露天風呂付客室(夕食18時)
  • 露天風呂付最上階客室(夕食18時)

    4/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details露天風呂付最上階客室(夕食18時)
  • 【ユネッサンパスポート1日券付】露天風呂付特別客室(夕食18時)

    Room amenities

    • 70 ㎡
    • 定員 6 名
    • セミダブルベッド 2 台およびシングル布団 4 組
    More details【ユネッサンパスポート1日券付】露天風呂付特別客室(夕食18時)
  • 【ユネッサンパスポート1日券付】露天風呂付客室(夕食18時)

    5/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details【ユネッサンパスポート1日券付】露天風呂付客室(夕食18時)
  • 【ユネッサンパスポート1日券付】露天風呂付最上階客室(夕食18時)

    5/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details【ユネッサンパスポート1日券付】露天風呂付最上階客室(夕食18時)
  • 露店風呂付客室(朝食付プラン)

    4.4/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details露店風呂付客室(朝食付プラン)
  • (期間限定:鉄板焼き夕食付) 露天風呂付客室(夕食18時)

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More details(期間限定:鉄板焼き夕食付) 露天風呂付客室(夕食18時)
  • (期間限定:しゃぶしゃぶ夕食付) 露天風呂付客室(夕食18時)

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More details(期間限定:しゃぶしゃぶ夕食付) 露天風呂付客室(夕食18時)
  • (期間限定:会席料理付) 露天風呂付客室(夕食18時)

    5/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • シングルベッド 2 台
    More details(期間限定:会席料理付) 露天風呂付客室(夕食18時)
  • [室数限定] 露天風呂付客室 (朝食付プラン)

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details[室数限定] 露天風呂付客室 (朝食付プラン)
  • [室数限定] 露天風呂付客室 (夕食18時)

    Room amenities

    • 35 ㎡
    • 定員 4 名
    • セミダブルベッド 2 台およびシングル布団 2 組
    More details[室数限定] 露天風呂付客室 (夕食18時)
  • (期間限定) 露天風呂付客室 (朝食付プラン)

    5/5 guest room rating

    Room amenities

    • 35 ㎡
    • 定員 4 名
    More details(期間限定) 露天風呂付客室 (朝食付プラン)

このエリアについて

Hakone

Hakone Kowakien TEN-YU is located in Hakone. The area's natural beauty can be seen at Miyagino Hayakawa Breakwater Cherry Blossoms and Hakone Ropeway, while Okada Museum of Art and Hakone Open Air Museum are cultural highlights. Hakone Kowakien Yunessun and Museum of the Little Prince are not to be missed.
Hakoneの旅行ガイドを見る
View in a map
人気の観光スポット

周辺情報

  • Hakone Kowakien Yunessun - 徒歩 2 分
  • Hakone Open Air Museum - 徒歩 16 分
  • Hakone Gora Park - 車で 3 分
  • Ōwakudani - 車で 4 分
  • Hiryu Falls - 車で 5 分

交通案内

  • Hakone Gora Station - 2 min drive
  • Kowakidani Station - 15 min walk

レストラン

  • Where to eat
  • Geihinkan(Steak) – Serves dinner daily. Reservations required.
  • Kihinkan(sobakaiseki) – Garden-view fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.

この施設について

Hakone Kowakien TEN-YU

4.5-star luxury ryokan, walk to Hakone Kowakien Yunessun
This ryokan features a restaurant, a bar/lounge, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and free newspapers are onsite. All 150 rooms boast spring water baths and offer free WiFi and LCD TVs. Refrigerators, separate bathtubs and showers, and free bottled water are among the other amenities available to guests.
Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. 50-inch LCD televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

施設の設備

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Sign language-capable staff
  • Wheelchair-accessible parking

More

  • Designated smoking areas

部屋の設備

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Linens

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

ポリシー

チェックイン

Check-in from 3 PM - 7 PM
Late check-in subject to availability
Minimum check-in age - 18

チェックアウト

Check-out before 11:00 AM

チェックインに関する特記事項

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner, served at 8 PM. No refunds will be issued for any unused portion of the rate plan.

改装と休業

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

アクセス方法

Staffed front desk

ペット

Pets not allowed (service animals welcome)

お子様およびエキストラ ベッドのご利用について

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

宿泊施設で利用可能なクレジットカード

重要事項

サービス料

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

ご宿泊に際して

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

その他の情報

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

宿泊施設の別名

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

よくある質問

Can I cancel my reservation for free at Hakone Kowakien TEN-YU and receive a full refund?
Yes, Hakone Kowakien TEN-YU offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Kowakien TEN-YU cancellation policy on our site for more details about any exclusions or requirements.
Is Hakone Kowakien TEN-YU pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hakone Kowakien TEN-YU?
Self parking is free at this property.
What time is check-in at Hakone Kowakien TEN-YU?
Check-in is from 3 PM–7 PM. Late check-in is available during limited hours.
What time is check-out at Hakone Kowakien TEN-YU?
Check-out is at 11:00 AM.
Where is Hakone Kowakien TEN-YU located?
Situated in Hakone, this luxury ryokan is within a 5-minute walk of Hakone Kowakien Yunessun and Okada Museum of Art. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 21 minutes.
4.5
Wonderful
388 reviews
5 - Excellent
247
4 - Good
99
3 - Okay
22
2 - Poor
13
1 - Terrible
7

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Front staff and bell boy were very good おもてなし! Bell boy is from Vietnam who is not speak fluent Japanese however she was trying to
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding the hotel was peaceful and serene.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020