Find hotels near Chisuji Falls, Hakone from ￥7,733

"My family generally enjoyed this traditional Japanese experience. The staff was absolutely wonderful, attentive, and friendly. The onsen on our deck was lovely, and we enjoyed our allotted 30 minutes in a private onsen elsewhere on the property. However, our room was old and smelled strongly of mildew. There was water damage on the ceiling and the wall. I opened the windows, but it only mitigated the smell so much. The futon mats were also very uncomfortable to sleep on. Even my kids complained about how uncomfortable they were, and they can usually sleep anywhere. We had a poor night's sleep and were happy to check out the next day. Finally, the food was not to our liking. I recognize this is probably just a cultural difference, but we are very adventurous eaters and we felt we needed to choke down our 8-course dinner as to not offend the staff. Overall, we appreciated the ryokan experience and highly praise the staff, but we would not return to this location. "

"素晴らしいホテルで、いつも楽しんでいます"

"We had a room with a private bath on the balcony. Our room was very clean and well appointed. My husband and I had separate single beds - not sure if I made a mistake with the booking or if that was standard. The location of the hotel is stunning. The staff were incredibly welcoming and accommodating. There was a shuttle bus from the local train station which we didn’t know until a couple of days before our trip. The included teppinyaki dinner was one of our favourite dinners in our whole time in Japan. No tattoos allowed in the public baths, but the private bath was perfect for me. "

"Love the location and beautiful grounds. Perfect ryokan to stay in and the food was amazing."

"Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it."

"Breakfast was great & onsen was clean, no fresh towel service at the onsen"

"Hot baths amazing. We were in a Western-Japanese style room. Huge space and beautiful views of mountains from the room."

"This is a fantastic hotel with so much history. The staff were so lovely and accommodating and the facilities with the onsen, the garden, the bar, the lounge- everything is so lovely. They even upgraded our room view which was very nice. The only odd thing was a particular waitress that were serving us in the Japanese restaurant and also in the breakfast hall the next day. She was insistent on us buying a sake pairing when we didn’t want to. For the breakfast she also insisted we buy the breakfast package even though we had already ordered something else. I also found it odd that she gave us the bill before we had finished eating and she seemed to forget about our breakfast for 40 minutes. Other than that, it was absolutely amazing. The rest of the staff were incredibly accommodating and professional. "

"Close to Gora station. We stayed in the Condo, so it was a separate building to go to the Onsen & lobby/lounge area. We enjoyed evening snack and sweets. We couldn't change the room temperature and asked for help from the hotel and came to find out the temperature couldn't be changed so the room was too warm to sleep comfortably. Over all, we enjoyed our stay."