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Kanaya Resort Hakone

Photo gallery for Kanaya Resort Hakone

Featured Image
Balcony
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds
Minibar, in-room safe, desk, cribs/infant beds

Overview of Kanaya Resort Hakone

Kanaya Resort Hakone

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
250-0631, Kanagawa, Hakone, 1251-16 Sengokuhara

Explore the area

  • Popular LocationŌwakudani3 min walk
  • Popular LocationPola Museum of Art16 min walk
  • Popular LocationHakone Ropeway1 min drive

Choose dates to view prices

About this area

Hakone

Kanaya Resort Hakone is located in Hakone. Notable landmarks in the area include Hakone Shrine and Odawara Castle, and travelers wishing to experience a bit of culture can try Hakone Open Air Museum. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Ōwakudani - 3 min walk
  • Pola Museum of Art - 16 min walk
  • Hakone Ropeway - 1 min drive
  • Hakone Gora Park - 4 min drive
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 5 min drive

Getting around

  • Hakone Gora Station - 4 min drive
  • Kowakidani Station - 5 min drive

About this property

Kanaya Resort Hakone

4-star hotel near Pola Museum of Art
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. All 14 rooms boast spring water baths and offer free WiFi and balconies. Refrigerators and minibars are standard, as are flat-screen TVs with satellite channels.
Kanaya Resort Hakone offers 14 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Spring water bathtub

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Safe
  • Slippers

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Hakone
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Parking included
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4 star
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Hotel
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Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 5500 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 5500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kanaya Resort
Kanaya Hakone
Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 12 out of 17 reviews
5 - Excellent 71%
Rating 4 - Good. 2 out of 17 reviews
4 - Good 12%
Rating 3 - Okay. 3 out of 17 reviews
3 - Okay 18%
Rating 2 - Poor. 0 out of 17 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 17 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
パン
夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020