カンクンの四つ星ホテル

「Las instalaciones del hotel son lujosas e impecables, pero la mayoría de los huéspedes son jóvenes, por lo que es ruidoso y se puede oír a la gente hablando en los pasillos hasta altas horas de la noche. 」

「Everything was good except the food. We’ve been a mini all-inclusive, but this one was certainly not the best.」

「2週間のバカンスの前半に利用しました。あえてホテルゾーンにしましたが、夜もエアコンの室外機、道路の音がとてもうるさかったです。 ホテルスタッフはそれなりに親切でした。 オールアダルト、静かに過したい人は、ホテルゾーンならもう一ランク1ランク上げるか、ゾーンを外した方が快適だと思います。」

「This was a great first time experience for my wife and I and I look forward to traveling the world, staying at the different RIU Resorts」

「My experience at Hard Rock Casino was truly disappointing. From the moment we checked in, the service fell far below expectations. The staff member who assisted us, Jocelyn, was extremely rude and unprofessional. Her attitude toward both me and my daughter was unacceptable, lacking basic courtesy and respect. There was no proper tone, no willingness to help, and certainly no level of service that reflects the standard a brand like Hard Rock should represent. Instead of feeling welcomed, we felt...

「プライベートビーチがあってのんびりできた。」

「Room was very clean, including the bathroom. They came and cleaned everyday. Pool was great! Beach view was amazing! Staff gave me the run around for a refund that was owed to me. Transportation, laundry and restaurant reservation services weren’t clear either. Overall was good though. Also they never explained how to turn on the lights, we had to figure that out ourselves.」