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"We had a perfect stay at Hanoi Royal Palace hotel. All stuff people are very polite and willing to help a lot. We've interacted mostly with Jimmi and he was very supportive with all our needs, from recommendation of what to see and transportation bookings. Perfect location, near to lots of places were to eat very good and sightseeings. Rooms are cleaned every day. We strongly recommend this hotel! "

"We had a wonderful stay at Champton Hanoi Hotel — the location in the heart of the Old Quarter was perfect for walking to Hoan Kiem Lake, Train Street and local food spots, and the staff were friendly, attentive, and made check-in and check-out smooth. Our room was clean, comfortable, and well-equipped, and we especially enjoyed the delicious breakfast buffet with lots of fresh options. The rooftop pool and bar with city views was a great bonus after a day of exploring. Overall it felt like excellent value for the quality, service, and amenities — highly recommend for anyone visiting Hanoi!"

"Location ! Hanoi is a big city but this place is located In an oasis. Everyone was so nice and helpful at the hotel, the bed was super comfy and breakfast was very good. We loved our stay and we will definitely come back and recommend it. Well located and comfortable! everything was great"

"Spotless rooms, amazing breakfast, helpful and kind staff. "

"excellent"

"Our visit to La Nueva was wonderful. We were greeted by the staff as we arrived using the shuttle. Thank you to Jimmy and Jenny for organizing our airport pick-up and making recommendations during our stay. The room was clean and everyone was very welcoming and friendly. We also booked a tour to the incense village through the hotel and had an amazing time. Thank you to all the staff who helped make our trip in Ha Noi so unforgettable."

"Everything about this hotel is fabulous."

"Amazing varieties, room is clean"

"good customer service."