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JW Marriott Hotel Hanoi

Photo gallery for JW Marriott Hotel Hanoi

Primary image
Indoor pool
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk
Pillowtop beds, minibar, in-room safe, desk

Overview of JW Marriott Hotel Hanoi

JW Marriott Hotel Hanoi

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Hanoi, No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District

Explore the area

  • Popular LocationVietnam National Convention Center10 min walk
  • Popular LocationKeangnam Landmark Tower 7215 min walk
  • Popular LocationVincom Tran Duy Hung9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located in Nam Từ Liêm neighborhood, JW Marriott Hotel Hanoi is connected to the convention center. Temple of Literature and Thang Long Citadel are local landmarks, and the area's natural beauty can be seen at Thu Le Park and Thong Nhat Park. Train Street and Bao Son Paradise Park are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Vietnam National Convention Center - 10 min walk
  • Keangnam Landmark Tower 72 - 15 min walk
  • Charmvit Tower - 3 min drive
  • Vincom Tran Duy Hung - 9 min drive
  • My Dinh National Stadium - 13 min drive

Getting around

  • Hanoi Giap Bat Station - 32 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

About this property

JW Marriott Hotel Hanoi

5-star luxury hotel in the heart of Nam Từ Liêm
A roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at JW Marriott Hotel Hanoi. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a facial, or a body scrub. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature French cuisine and brunch. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and a front desk safe
  • Free newspapers, massage treatment rooms, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 450 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (VND 250000 per day), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: VND 782460 for adults and VND 391230 for children
  • 5 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • French Grill
  • JW Café
  • Smack Dab Hanoi
  • The Lounge
  • Akira Back

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Playground
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Business friendly
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Air conditioned
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Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 975240.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: VND 782460 for adults and VND 391230 for children (approximately)
  • Fee for in-room wireless Internet: VND 250000 per day (rates may vary)
  • Airport shuttle fee: VND 1674750 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 1674750 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 975240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does JW Marriott Hotel Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of Aug 20, 2022, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on Aug 26, 2022 start from ￥23,224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Hanoi pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JW Marriott Hotel Hanoi?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Hanoi?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at JW Marriott Hotel Hanoi?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does JW Marriott Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1674750 per vehicle applies.

Where is JW Marriott Hotel Hanoi located?

Located in Nam Từ Liêm, this luxury hotel is within a 10-minute walk of National Exhibition Construction Center, Hanoi Museum, and Vietnam National Convention Center. Keangnam Landmark Tower 72 and The Garden Shopping Center are also within 1 mi (2 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 333 out of 430 reviews
5 - Excellent 77%
Rating 4 - Good. 66 out of 430 reviews
4 - Good 15%
Rating 3 - Okay. 18 out of 430 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 430 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 430 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
poor service at front desk
Front desk man was not good attitude .
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, happy
The room was excellent as is the staff and the service. But pool was not very clean, breakfast not as excellent as its name, massage not as skilled as price.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban retreat
Great service throughout the hotel. The restaurants are delicious and the happy hour had great food. We loved the gym and pool, very spacious. It was nice to be away from the chaos of the city mopeds it was the perfect retreat in the city
Stayed 3 nights in Dec 2019