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"Since there is no Uber at the airport, the hotel shuttle saves us time and money. We booked the hotel shuttle 24 hours before the time and the driver, Miguel, was friendly and was able to get to the airport earlier than the scheduled time. The hotel is very near to the airport which is great for morning flights. The complimentary breakfast was better than expected as well. The building still looks new and clean and the room was just like the picture. If you plan on exploring Cancun downtown, go to other cities, or taking day trips, this hotel is great. It's possible to use uber from the hotel, and it's not far from both downtown and the hotel zone. "

"Everyone was so nice! "

"Wilfrido from the buffet was an excellent server. The entertainment was great. The grounds were clean and well kept. The a la carte restaurants served delicious meals. We enjoyed the outdoor jacuzzi, facing the Sea."

"I was supposed to be in a room with an ocean view with 2 double beds. Instead i got a king size bed and a rollaway bed. Not what i paid for . Not very happy about it."

"Family friendly!!! Love their food"

"Everything was perfect every time I travel to Cancun I stay in this hotel"

"Great service did not disappoint at all. Had a great time with my wife, they made our 1 year anniversary unforgettable!!!"

"Disappointed to say the least. I knew about the seaweed. Did not know it would be a filthy dark, dirty beach with dump trucks and tractors going non stop across the beach. We were in the old part called "Sunrise" in the smallest room which smelled like paint in the bathroom and the whole time I just wanted some cleaner and a scrub brush to clean the shower. and although we paid for a "garden view" we found out all rooms faced the garden. Lots of pools, pool chairs, friendly staff but be prepared to be walked right over to the time share/moon palace club sales people right when you get there and offered $600 worth of "day passes" to the grand for sitting through a 90 minute class. No thank you. Food was not great. Breakfast and room service were the best. Very little to do if you want to be busy. Excursion and staff booking the excursions were 10/10. Family friendly if you want close to the airport and don't care about the ocean. "

"This resort was really excellent didn’t have no problems at all from the room to the staff too the food everything was good "