「Excellent value and service for money but had some downsides - rooms are not renovated in Sian Kaan (yet), phone wasn’t working, a bit too much spa and add on services advertising even after purchasing a spa treatment (staff is very polite though!). Didn’t know mosquitoes gonna be a problem this time of the year (Oct) but the pharmacy sold mosquito repellent which came in handy and we couldn’t have survived without it.
All minor inconveniences aside, the service is exceptional and i’d visit...
「Excellent value and service for money but had some downsides - rooms are not renovated in Sian Kaan (yet), phone wasn’t working, a bit too much spa and add on services advertising even after purchasing a spa treatment (staff is very polite though!). Didn’t know mosquitoes gonna be a problem this time of the year (Oct) but the pharmacy sold mosquito repellent which came in handy and we couldn’t have survived without it.
All minor inconveniences aside, the service is exceptional and i’d visit...
Satyam