Chemuyil Vacations from ￥492,767

Hotel was clean, the service was great, and food was excellent.

Everything was perfect. The Italian restaurant was absolutely fantastic.

Enjoyed our family’s stay at the Grand. We also visited the other two properties (Nizuc and Sunrise). The Grand is by far the nicest and I’m glad we picked it. I originally chose it because of the water park and the kids activities, but my kids (10 and 12) didn’t really spend much time at the water park. The grounds were much more beautiful and spread out than the other two properties, with multiple smaller pools that each had different vibes, which was nice for relaxation vs one big party pool. The walks weren’t too far and it was easy to catch a golf cart taxi if you wanted a ride. I didn’t care for the food at the buffet style restaurants, but we really enjoyed Habibi and the pizza at Caribeno and the Italian spot Tavola. Staff was friendly, great service, nice amenities in the rooms. We also enjoyed the French cafe in the lobby that was open 24/7. A couple things I wish I had known before going. 1. This resort is like a small city and far from the other hotels, so it seemed like a pain to go anywhere else. For example by the last day we had gotten a little bored and wanted to take a tour, or ride the ferry to Isla Mujeres, but the resort had blocked access to local tour websites and it was crazy expensive to even get a ride anywhere so we just stayed. 2. You are not going to get a beach vacation. The beach was very separate from all the amenities. Even the pools which are close to the beach have so much vegetation there was no view, no beach bars etc.

Live Aqua Beach Resort Cancun From the moment I arrived at Live Aqua Beach Resort Cancun, I knew I was somewhere extraordinary — but what truly made this stay unforgettable wasn’t just the stunning ocean views or the serene infinity pools. It was the people, the impeccable cleanliness, and the flawless care poured into every single detail. The courtesy of the staff was on another level. Every greeting felt genuine, every interaction warm and thoughtful. You’re not just welcomed — you’re embraced. The atmosphere is elegant yet comfortable, luxurious yet inviting. And the cleanliness? Absolutely immaculate. The rooms were kept in pristine condition at all times. Housekeeping maintained everything to perfection — crisp linens, polished surfaces, a fresh scent that made walking into the suite feel like stepping into a private sanctuary each time. Not a detail was overlooked. The room felt brand new every single day of our stay. What truly elevated our experience, however, were the butlers — especially Maggie and Eladio. Their attentiveness and helpfulness were beyond exceptional. They anticipated needs before we even voiced them. Whether it was arranging dinner reservations, organizing special touches in the room, or simply checking in to ensure everything was perfect, they did it with grace and genuine kindness. Their professionalism was matched only by their warmth. They made us feel not just like guests, but like honored VIPs. Maggie’s thoughtful communication an

The food, staff and Beach were excellent. The rooms need some updating.