Find hotels near Xcacel Beach, Tulum from ￥7,884

"This was a great vacation for my family (two teen boys), everyone had a great time. Because we booked through Expedia, we had access to two other resorts, and tried all the buffets and the other pools. The beach is accessible through the other two resorts (Tulum and Akamai), and the beach was okay (it’s kind of rocky) so bring water shoes if you are beach people. Staff was friendly and very helpful, and tried to make our stay comfortable and enjoyable. Pool policies that we personally loved: You cannot place towels in the morning on chairs by the pool and leave them there, which for that policy alone, I would book again. It’s so frustrating to see towels on chairs all day when people aren’t in them and other people could be enjoying spaces by the pool. This was a great policy and I hope more places adopt it. My biggest suggestion was maybe more pool party music, there was a foam party one day and had some great music, so more fun music at the pool, but pretty minor in the scheme of things. Overall, this was a great hotel and we would go back again."

"The property was absolutely amazing! Clean and beautiful! "

"Boutique charm with excellent management: This hotel has a wonderful boutique vibe and several standout features. The beach is beautiful, with well-maintained palapas and chaise lounges. Unfortunately, we visited during sargassum season; while the staff worked hard to clean the beach, nature ultimately won. We loved that the room had a fan (as we prefer it over AC) and a surprisingly soft, comfortable mattress—a rare find! Communication with Tony, the manager, was quick and very friendly from check-in to checkout. One note for future guests: we asked the hotel to call a taxi and were charged $23 USD for a 5-minute ride. While the "taxi mafia" is a known issue throughout Quintana Roo and not the hotel's fault, it did mar the end of our stay."

"Our room has a beautiful view of the ocean, the food was pretty good and the were very friendly and helpful."

"This resort was great! The staff were incredible from the bars, restaurants, and entertainment! Too many great people to mention so go check it out for yourself!"

"This is our 3rd year going there. Because we have had such an amazing experience the previous two times we had been there. All the staff from the Bar tenders, wait staff, activity staff, the trolley drivers, and house cleaning were absolutely amazing!! The food was so delicious! The only complaint we had was trying to get smaller bills so we can tip the staff. There seemed to be a shortage on $1 bills We are already planning on going back there next year. We have highly recommended to all our friends and family. You totally treat us like kings and queens. Was wonderful the staff made it so relaxing, the only decision we had to make was what to eat and drink.😊 the Bar tenders and waitresses were so amazing the would usually have a drink for us even before we ordered . That was so shocking because they are taking care of so many guests. 😊"

"The wonderful resort and beautiful people … the most amazing trip "

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. Peaceful, elegant, clean and quiet. Definitely go to this resort as one of the best (if not the best) in Tulum or Mayan Riviera."

"Everything was perfect! Jesus and his wife (owners) made us feel ar home where you can cook on the patio BBQ, use washer/dryer, … Everything is cleaned and very well take care of!"