Find hotels in The Fives, Playa del Carmen

"The room was really nice but I feel like the staff could have been a little nicer and friendlier I have been to Cancun and Riviera Maya a few times and this time I was a little disappointed"

"Very clean property, friendly staff and good restaurants. "

"My first time to this hotel/location and I can definitely say I will be back ! I loved the closeness of 5th Avenue and all it has to offer. The north beach was my favorite in the morning, and then the pool in the afternoon. The tireless efforts to remove the sargassum was amazing. The event staff was wonderful to interact with.. as was all the other staff members. So helpful and very kind. The specialty restaurants offered delicious foods, and I could always find something at the buffet I enjoyed. I was offered an upgrade to my room at arrival as it was off season, and I can honestly say it was the best decision to have that beautiful room and view! With all good fortune , I will be back next year! And bring more friends!"

"Pros: clean, quiet, food was good, attentive wait staff, areas of shade abundant for those concerned with sun exposure, some live shows were great Cons: spa is overpriced, beach has ton of seaweed, tv can’t connect to phone for any entertainment/log in/screen mirror (which most updated resorts have available) "

"Very good, we've was in paradise! But in the bathroom to sleeky floor in shower room, no magnified mirror ( hard to shave) and in the best in my memory buffet almost not possible to read very small food tags with black background. And too many wild animals."

"Staff were amazing, property was amazing, food wasn’t the best but that didn’t bother us much. The rooms even seemed nice… till we got home and brought home bed bugs!!! CHECK THE BEDS. "

"This was my first inclusive resort and I'm so glad I chose Hyatt Vivid. The staff was wonderful. I wish I could remember the name, but I can't. I went solo for my birthday. I had a mishap or misunderstanding, but Cristina, the manager, was the best and she was able to call and talk me through what happened. Now the seaweed at the beach was a lot which is natural for my understanding.i will visit again and I will be telling all my coworkers to stay here .I will be back again. Thank you for everything."

"The resort had a great layout. The rooms were clean and spacious with ampule amenities. It was well catered to all ages and a great spot for families with children. Lots of selection of places to eat with a wide variety of snack and al la cart restaurants. The food was consistent and delicious. The five swimming pools on site gave lots of options for places to hang out. The washroom facilities at the pools however were lacking as the was only one stall for the women. There would often be lineups when the pools were busy. Some of the pool loungers needed some tlc, particularly in the daisy section."

"Every thing about this place is top notch!!"