「I liked hotel design, building, rooms, cleanliness and pleasant staff, free Kayak for sea/ocean BUT
1) Does not have variety of restaurants in the hotel or around it ( IT IS A BIG DEAL ). Entire area has hotel restaurants & food is 3/5 rating.
BTW Be aware!!! shuttle 24/ Hours from Hotel to Airport is 120$ as per Hotel management and we paid 75$ by Cab ( we got lucky) otherwise cab is 100$ as well unless you bargain.
2) It is away from downtown Tulum 20-30 minutes and it is not east...
「This place was 10/10 for us! My family and I were excited about this vacation and to be honest, this place exceeded our expectations. It was affordable, and all of the staff were very nice people! I'd definitely recommend going. We will definitely be back!」
「This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable....
「Me gustó que sea muy natural, te conectas con la naturaleza y muy relajante, recomendable ir con pareja y llevar tus propios alimentos para preparar!」
「This gem of a place is absolutely heaven. It was above and beyond our expectations. The place is beautiful, right on the water with the perfect view and vibe. The food is unbelievable and the staff is incredible, they all made us feel so welcomed and took care of everything we needed. We will definitely come back.」
「What a little gem of a hotel. Our family of 4 stayed for 5 nights in one of the 2 bed apartments, really comfortable and well maintained. We all really enjoyed it, a perfect mix of chill and local trips. It was useful having our own car due to it being 10 minutes from Tulum. If you go to Tulum, make sure you get down to the peninsula rather than sticking to the Main Street which was a bit limited.
The Sargassum (seaweed) on the beach was frustrating and the hotel did what they could to deal...