Resorts & Hotels with Spas in Quintana Roo from ￥26,127

"Our stay at Sunscape Resort was okay overall, but not quite worth the price. The property itself was clean, and the staff were genuinely kind and helpful throughout our stay. Our first night on the ground floor was very noisy due to hallway and elevator sounds, but the staff moved us to a higher floor the next day and it was much quieter. The food was a bit disappointing, while there are a few restaurants, we only found one decent dish at each, and overall it didn’t stand out. The resort is very family-focused, with most activities geared toward kids. It’s a good fit for families, but not ideal if you’re looking for a quieter, more relaxing experience."

"Check in was a little messy as it was first time booking an all inclusive, we had two rooms booked both were under my name as the “rules” said the cardholder must match the guest check in, well you can’t have two rooms under the same person there, so we had to get Expedia to change things delayed my friend getting into her Room by two hours but the front desk agent was amazing, I probably would have been a mess if it wasn’t for her. She made our anniversary and my friends birthday weekend fantastic! (her manager not so much). Outside of the that small inconvenience the rest of our time was amazing, beach was nice, pools were great, entertainment, food and bartenders fantastic. Chairs are slim pickings so get up early and find one by 9am there wasn’t much left. "

"Perfect"

"Staff was very friendly and attentive. Food at specialty restaurants was very good! Very clean!"

"It was all very good!"

"We enjoyed our stay at hotel. The ocean view room was incredible. The staff were very friendly and helpful. However, be weary of the staff that are trying to book you to see the other sister hotel. That is just a sales gimmick. Unfortunately you have to book dinner with those sales staff if you want reservations for dinner at their restaurants aside from their buffet restaurant. I also must say that their mixed drinks are lacking. The syrups and mixes they use for their cocktails are very low quality. All their cocktails taste the same, because of this."

"We like the fact that the entire staff was friendly and Courteous. They make everyone feel comfortable. They set the standard on work ethic in our opinion. We recommend this for future vacations as we plan on returning soon!!!"

"👍"

"Staff was great"