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"The entertainment staff were fun and engaging. Things that disappointed us: broken elevators, lack of beach towels for each guest, lack of beach chairs for each guest, long lines for restaurants, even the buffet. This resort needs some updates to accommodate the number of guests. "

"I had an amazing time at this stay! The staff was incredibly kind and welcoming, and their customer service was truly on point. The rooms were clean and well maintained, with daily room service that made everything even more comfortable. The beach being right next to the pool was such a beautiful and convenient setup. The open bar was fantastic, with a wide variety of options, and the food selection was just as impressive. They had different activities throughout the day as well . "

"Everything was great! Staff was fun and very responsive. Food was really good. Had a good variety at the buffets."

"The ocean was visible from our room. The room was clean, the staff was friendly and always attentive to our needs. There were plenty of options for areas to sit by the pool and the beach. The food was very good. I would definitely recommend and come back. If I had to give any feedback it would be to provide more outlets in the bedrooms, and maybe add another pool table at the sports bar. Other than that, excellent experience."

"Beautiful property with fantastic views. I cannot say enough great things about the staff. We never wanted for a single thing our entire stay. The activities were fun and we loved the nightlife and parties. We will be back! "

"The swim up bar was awesome "

"Great!"

"This is our second time in 2 years. First time we stayed at Nizuc without our kids, second time Sunrise, with kids. We are always very impressed with the resort staff, cleanliness, prompt service, great restaurant choices, great amenities, pretty good evening entertainment. Safe, secure property. Beach sucks. Dont stay here for the beach. The pools are great! The wait staff at the pools, and the swim-up bars are wonderful. Kids activites are more than adequate. We like Nizuc better for an adult-only trip. There are fewer children there."

"Was a good resort"