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"The staff was particularly amazing and helpful "

"Staff was always on it, and would bend over backwards to help."

"This is one of the best hotel experiences I’ve ever had. They pay attention to every detail. We were warmly greeted and even got drinks and snacks upon arrival. It was hot outside but they had already turned out a/c on in our room so it felt great to relax. The room was clean and spacious and perfect for our short stay. Our flight was delayed and they even made us a takeaway breakfast with sandwiches and fruit at 3am! Highly recommended this wonderful gem if you ever find yourself in Hanoi old quarter. "

"Great hotel in a great location! The daily breakfast was delicious with so many choices. The rooftop bar had some amazing views. The staff was so kind and helpful. The rooms were clean and very comfortable. We would highly recommend this property!"

" Just spent few days in Hanoi. And Royal Palace hotel is one of the best hotel so far. If you're travelling alone, this hotel is located in Old Quarter area, which popular for tourists, and also near the St Joseph Cathedral. The hotel manager (Jimmy) is a nice guy. He told me some information about Hanoi. And it was useful, since i travelled alone :-). The room is nice, modern mix retro style. Which i love it. The AC is good. Shower with hot water. Clean and tidy. "

"Great place to Stay and would go back"

"The service was top notch!!"

"Very gracious staff and service above and beyond your needs. Very nice room with luxurious bedding and comfortable bed. Outstanding delicious food offerings for breakfast. I highly recommend. "

"Likes: nice hotel, good location, and friendly staff. Dislikes: food was okay, pricey but not tasty (cake was dried and steak was chewy)"