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"The place felt like a dream! From the outfit you wear throughout your stay to the hot springs outside that made you feel free. The staff was incredibly friendly and I’d recommend it for anyone."

"This hotel was great with a fantastic view of Mt. Fuji. Restaurant options for breakfast and dinner were top notch. We really enjoyed the food. We also appreciated the on site gift shop which was also a small market. Good selection of snacks and beverages. The staff was excellent and very helpful and accomodating. The hotel is a little remote (at the top of a steep hill). If you don't have your own car, it can be a bit of a challenge getting around, and relying on the shuttle. "

"Everything was satisfying but I must say that the breakfast buffet was exceptionally great. We were a party of 8 with 4 kids. The restaurant prepared a space for all of us sitting together. "

"Nice traditional Japanese dinner and breakfast. Room with traditional Japanese tatami for sleeping. Staff are very nice welcoming and friendly. They even offer us a ride when we checkout. We travel with 2 children and they been very accommodating to our needs. Facilities provided 24hrs access to men and women public hot spring bath tub. There are also a private bath hot spring tub just for individual family to use. Overall been very happy with our stay on this roykan."

"I stayed 2 nights at Gora Kansuiro as a solo traveler, in July and I absolutely loved my stay! The staff were very friendly and professional. I even got to practice my broken japanese with some of them. The ryoukan is very traditional, which is the charm, and entire reason i loved it so much. It might not be for you if you have bad knees or back, as sitting on tatami mats an sleeping on futons could be uncomfortable for you, just something to consider. My room «Sakura» had a view of the gardens, and a private onsen bath. I had a dip in my private onsen bath every time I got home from sightseeing, and in the evenings before going to bed, and it really rejuvenates you. Also, I was allowed in public bath with my two full tattoo sleeves, which was a refreshing change from everywhere else i have been so far! The outdoor bath is highly recommended in the late evening when it is dark outside. Both dinner and breakfast were traditional japanese cuisine. Everything was delicious, and the Wagyu was maybe the best thing I have tasted in my entire life. The gardens are absolutely stunning, and I highly recommend taking a stroll in the early morning. The placement is great, near Gora Station and the ropeway. I can not recommend this place enough, and might come back here next time i visit Hakone. "