"Staff was wonderful, hotel was clean, food was surprisingly good. We booked a room with an ocean view and it was worth every penny in my opinion.
Docked one star simply for the condition of some of the areas around the hotel (a bit rundown in some outside areas, pool grout chipping, paint peeling in some spots - but nothing too bad) and the constant asking about spa services while at the pool. Not aggressive or pushy, just asking too much. I had just come from a massage and an hour later was being asked about spa while at the pool.
I did have a massage and it was really nice - but didn’t love my facial.
Overall great experience, great staff, great stuff for kids. We stayed on resort the whole time and our kids had a blast at the kids club. "