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a truly spectacular property with wonderful service
Great hotel at a fantastic location. Brand new modern rooms.
Loved this modern and unique hotel. Decor was modern and different, The staff were very friendly and helpful. Best customer service. Location was very safe...2 doors down from the police station, Lots of places to eat nearby plus a drug store. Only drawback was the hardwood floor. Although very pretty, ...
We had originally booked to stay on the lower floors in the Palace but at the last minute decided to pay extra for the Towers. We had a truly wonderful stay. The double double room was ideal for a family of four. The coffee shop downstairs is beautiful and there is a Pret and a Starbucks just over ...
Costumer service is very good , I would go back again
Friendly staff, spacious room, comfortable bed and bathroom, and location
Rooftop pool was great. Reception and concierge staff excellent. Location very good for exploring NYC Bar staff and housekeeping not so great. I really objected to being landed with a $40 per day ‘facilities charge’ when I checked out. This was never mentioned either when I booked the holiday or ...
Location in the downtown and near to subways Clean rooms but choose the high floors to reduce the noises at nighttime.
I enjoyed my stay, the staff was very resourceful and kind. I want to give a special shout out to Marilyn. She helped me with brunch, restaurants and nightlife, she was truly pleasant. Marilyn also sent me champagne to my room for my birthday Thank you! I will visit again!!!
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