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Arlo Midtown

Photo gallery for Arlo Midtown

Primary image
Terrace/patio
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Arlo Midtown

Arlo Midtown

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10018, NY, New York, 351 West 38th Street

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building15 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)45 min drive

Choose dates to view prices

About this area

New York

Arlo Midtown is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include Chelsea Piers and Central Park Zoo. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or MetLife Stadium.
Visit our New York travel guideOpens in a new window
Map

What's nearby

  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 15 min walk

Getting around

  • Penn Station - 9 min walk
  • 34 St. - Penn Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 45 min drive

Restaurants

  • Restaurants on site
  • Nearly Ninth Bar + Lounge
  • Nearly Ninth Coffee Bar
  • Nearly Ninth
  • Rooftop at Nearly Ninth

About this property

Arlo Midtown

4-star New York hotel in Manhattan, walk to Times Square
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. All 489 rooms offer free WiFi, kitchens, and LED TVs with digital channels. Guests will also find Netflix, free local calls, and free bottled water.
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Accommodations at this 4-star hotel have kitchens. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest accommodations are accessible via mobile device

Safety measures

Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15.00-35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center

Family friendly

  • Kitchen
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water
  • Kitchen

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 35.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1191 out of 1562 reviews
5 - Excellent 76%
Rating 4 - Good. 261 out of 1562 reviews
4 - Good 17%
Rating 3 - Okay. 61 out of 1562 reviews
3 - Okay 4%
Rating 2 - Poor. 19 out of 1562 reviews
2 - Poor 1%
Rating 1 - Terrible. 30 out of 1562 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property aesthetics were lovely.
Stayed 4 nights in May 2022

3/5 Okay

Traveled with partner
Disliked: Amenities, property conditions & facilities
New and typically smallish room (for Manhattan). Not in best part of Midtown, but felt safe.
Stayed 6 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe and very helpful and friendly staff. Glad we booked an accessible room as the standard King rooms were really small (although this is the norm for Manhattan).Once it was dark it didn't feel particularly safe - a lot of drunks and homeless along 38th.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay close walking to almost everything i have in my mind to visit time square, nintendo store, vessel, central park not too far and Rockefeller center!! Lost of nice restaurants, pizza places, bakery and coffee shops. Staff really help full and nice all the time. That was a my better choice!!🙏👌👌
Stayed 5 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean and the front desk staff was friendly and helpful! The bar had amazing drinks and very nice seating with large windows that opened up to the street. The room were very small but we didn't spend much time in the hotel room. Would stay here again!
Stayed 4 nights in Apr 2022