Hotel Indigo Lower East Side New York, an IHG Hotel

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Lobby
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of Hotel Indigo Lower East Side New York, an IHG Hotel

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10002, NY, New York, 171 Ludlow Street

Explore the area

  • Popular Location5th Avenue17 min walk
  • Popular LocationWashington Square Park18 min walk
  • Popular LocationBrooklyn Bridge12 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)43 min drive

Choose dates to view prices

About this area

New York

Hotel Indigo Lower East Side New York, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Notable landmarks in the area include Brooklyn Bridge and Empire State Building, and travelers wishing to experience a bit of culture can try Broadway. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience to public transportation: Delancey St. Station is 5 minutes by foot and 2 Av. Station is 6 minutes.

What's nearby

  • 5th Avenue - 17 min walk
  • Washington Square Park - 18 min walk
  • National September 11 Memorial - 6 min drive
  • Brooklyn Bridge - 12 min drive
  • One World Trade Center - 15 min drive

Getting around

  • New York 9th St. Station - 4 min drive
  • Delancey St. Station - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 47 min drive

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan, near New York University
Along with 2 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (800 square feet)
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 25.00 per night
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 479 out of 1000 reviews
5 - Excellent 48%
Rating 4 - Good. 268 out of 1000 reviews
4 - Good 27%
Rating 3 - Okay. 126 out of 1000 reviews
3 - Okay 13%
Rating 2 - Poor. 73 out of 1000 reviews
2 - Poor 7%
Rating 1 - Terrible. 54 out of 1000 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional. Alfredo is outstanding.
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from front desk to the bar, everyone is so friendly. I’ll definitely stay here again
Stayed 1 night in Aug 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! It was very clean and the rooftop was amazing 👌
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Cool artwork and nice staff but it attracts a young loud crowd due to the bar
Stayed 5 nights in Jul 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Never had more negative things to say about a hotel I have stayed at. Paid a decent amount of money to stay for 3 nights and my boyfriend and I were very excited about the rooftop pool and bar, but every time we tried to go up to lay by the pool and swim, there was an “event” going on and the pool and bar was closed off to hotel guests. That was absolutely ridiculous and extremely disappointing. Furthermore, there was an “amenity fee” that we had to pay at check in most likely for the pool / bar, and we were not even able to use those things! Also, since the room service and other food was not in service due to “covid” still, they said we were free to eat the snacks in our room. That was fine, but our fridge/drawer with snacks was not stocked before we checked in. The last and other very frustrating thing we encountered was any time we tried to go up to the bar floor (mr purple area) we were rudely greeted with the woman at the desk every time we tried to go up there. I looked for a name tag but could not find one, but it was the dark haired woman who spoke Spanish at the desk outside of the elevators. Whenever we came up to ask to use the hotel pool she was rude and condescending any and every time we attempted to go use the pool. She should not be working at such a beautiful establishment. Lovely hotel with great views, our room was awesome, but the service, “amenities,” and staff for that matter were absolutely not up to par, a waste of money and would not stay again.
Stayed 3 nights in Jul 2022