Checked in early and the process was easy. Our two rooms were ready 2hrs earlier, excellent. Welcomed by multiple staffs upon arrival. Rooms were clean with big screen, 50inch?, TV. Conveniently located next to Grand central and new Vanderbilt. Enough numbers of elevator to reach to our floors on 25th quickly.
Only down side was the bill during check-out. During check-in, we were promised $15/day for daily cafe credit if charging to room..which might be from the daily $34 destination charge. (Basically, you may use $15 for yourself from $34 destination fee). Well, one room got only half credit and 2nd room didn't get any. All Cafe purchase during stay was about $70 and the amount was chargesd on top of destination charge. The final bill was confusing and when I asked the front desk, she didn't explain much. For that amount, I didn't want to waste our time to dispute because we had to leave for next destination. Now, I am leaving my impression here once I confirmed pending charge became actual charge in my amex credit card. The hotel should drop the destination charge to $20/day not to cause negative review like mine here. We may still revisit. Just not going to buy coffee from the market (cafe) thinking it is included in fee.
