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Hyatt Grand Central New York

Photo gallery for Hyatt Grand Central New York

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Grand Central New York

Hyatt Grand Central New York

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
10017, NY, New York, 109 East 42nd Street, at Grand Central Terminal

Explore the area

  • Popular LocationTimes Square12 min walk
  • Popular LocationEmpire State Building14 min walk
  • Popular LocationBroadway15 min walk
  • AirportNew York, NY (LGA-LaGuardia)12 min drive

Choose dates to view prices

About this area

New York

Located in Midtown neighborhood, Hyatt Grand Central New York is connected to a shopping center. Grand Central Terminal and Empire State Building are notable landmarks, and some of the area's popular attractions include Central Park Zoo and American Museum of Natural History. Chelsea Piers and American Dream are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Grand Central Terminal - 2 min walk
  • Bryant Park - 10 min walk
  • Times Square - 12 min walk
  • Empire State Building - 14 min walk
  • Broadway - 15 min walk

Restaurants

  • New York Central – Fine-dining restaurant with a bar. Serves breakfast, lunch, and dinner.

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • LaGuardia Airport (LGA) - 12 min drive

About this property

Hyatt Grand Central New York

Romantic hotel connected to a shopping center in New York with 24-hour fitness
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. All 1298 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include iPod docks and refrigerators.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 80 per night)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Shopping
  • Spa services

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (18370 square feet of space)
  • Meeting rooms - 26

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Preferential Card; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 778 out of 2140 reviews
5 - Excellent 36%
Rating 4 - Good. 719 out of 2140 reviews
4 - Good 34%
Rating 3 - Okay. 336 out of 2140 reviews
3 - Okay 16%
Rating 2 - Poor. 186 out of 2140 reviews
2 - Poor 9%
Rating 1 - Terrible. 121 out of 2140 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Traveled with group
Disliked: Cleanliness, property conditions & facilities
When we got our first room, the sink was leaking. They were able to move us to another room but it was dusty and not all that clean. The fridge did not work either. Not only that but when we changed rooms, there was no asking for a proof of ID. If anyone who works in a hotel would know, that is the first thing you ask for when consulting with a guest. Overall it was an okay experience. The hotel was central to many things and had the terminal ask a great source of transportation. But the rooms itself were disappointing for how highly rated it was.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too happy wirh room ... our lights kept turning on on its own... could not sleep... staff and hotel were nice ...but if you cant sleep.. not good at all
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Location is ideal. Rooms were clean, but a bit run down. Walls are very thin, so hope you are not placed next to a party. Phone was embarrassingly dismantled, but worked. Although we checked in and we’re informed room was ready at 2pm, when we entered our room at 8pm, there was another guest in there. All it needs is a little TLC and stronger hotel management.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in, offered valet
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early and the process was easy. Our two rooms were ready 2hrs earlier, excellent. Welcomed by multiple staffs upon arrival. Rooms were clean with big screen, 50inch?, TV. Conveniently located next to Grand central and new Vanderbilt. Enough numbers of elevator to reach to our floors on 25th quickly. Only down side was the bill during check-out. During check-in, we were promised $15/day for daily cafe credit if charging to room..which might be from the daily $34 destination charge. (Basically, you may use $15 for yourself from $34 destination fee). Well, one room got only half credit and 2nd room didn't get any. All Cafe purchase during stay was about $70 and the amount was chargesd on top of destination charge. The final bill was confusing and when I asked the front desk, she didn't explain much. For that amount, I didn't want to waste our time to dispute because we had to leave for next destination. Now, I am leaving my impression here once I confirmed pending charge became actual charge in my amex credit card. The hotel should drop the destination charge to $20/day not to cause negative review like mine here. We may still revisit. Just not going to buy coffee from the market (cafe) thinking it is included in fee.
Stayed 2 nights in Nov 2021