Millennium Hilton New York Downtown

The location is of course, fantastic. However, we were disappointed by the room. It was in dire need of an upgrade; the carpet was dirty and stained, the curtains were also dirty and stained, and there was not refrigerator. The small refrigerator that was in the room was packed full of stuff to purchase and the refrigerator was not even cold. The pool was very small and there was no spa (Jacuzzi). Perhaps worst of all, there were only two full beds in the room that were barely suited to one person, and definitely not two adults. The mattresses were terrible! I could feel the springs. We would have liked to have ordered room service the evening we arrived because we were exhausted from travelling but they wanted $24 for one burger. I understand that room service is usually expensive but $24 for a burger? Also, the final bill included charges for three snacks/drinks that they claimed we took from the "refrigerator" or "mini-bar" (whatever they want to call it) that we had most definitely not taken. They didn't argue with us and they readily deducted the items from our final bill. I definitely would not recommend this hotel to any of my friends.