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I liked the hotel, however a mini refrigerator and microwave would have been nice as well as shuttle service to and from both airports.
I liked the bed and lighting in the room. I dislike the shower because the water gets on the floor.
Loved the view!!! The staff is all so friendly. 10/10 for sure
Proximity to everything was great. Subway and easy transport
The aesthetics and location of the property was nice although they only had 2-3 elevators working out of 5 and they had about 24 floors so it was a bit of a wait trying to get an elevator. The staff was very friendly. Even during the manhattan black out, they were quick to keep their guests updated ...
It was my 2nd time at this hotel and we were not disappointed. The hôtel is well located, the room was small but clean and appointed with luxury amenities. The staff is helpful and very nice.
Fantastic central location within walking distance of a lot of the attractions, particularly the Empire State Building which is only round the corner. Hotel a little dated but very clean and staff helpful. Would definitely use again and would recommend to others.
Hotel rooms are clean, terrible view, you are looking into an atrium and you only see other room windows so your blinds are kept closed all the time for privacy. No natural light in the room. Elevators are a HUGH issue, either not working or they take forever to. Walked down the stairs more often ...
The room was very clean, both room and bathroom updated. The location is great, very close to Grand station and good restaurants around.
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