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The customer service was top notch. Everyone on that I interacted with on the hotel staff delivered exceptional customer service.
Love the history and storied takes, including the resident cat and quotes on room doors! Lovely lobby decor, coffered ceilings and furniture. Rooms are tight but comfortable and functional. Great linens. Really disappointed the wifi did not work for the entire 4 day stay. Appreciated the daily food/bev ...
My husband and I LOVED this hotel! It was super quiet. The bed was super comfortable. The room was spacious. We will never stay anyplace else in NYC!
Great location that is equally convenient to Soho and Tribeca.
We do have more as we are paying more then others hôtel on the same area,we don't have the mini bar for the welcome.
Great location, views of Empire State Building, elevators a little clunky but gorgeous bathroom made up for that. Beds were comfortable; it was a good nite of sleep.
The pool was excellent, the front desk was excellent
It was a nice hotel and great location for us but the rooms are a little tired and worn. The staff was lovely and very helpful and accommodating.
The best service I’ve received in my several visits to NYC. Great vibe and lovely, well designed rooms. Also loved the shower!
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