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Sheraton New York Times Square Hotel

Photo gallery for Sheraton New York Times Square Hotel

Featured Image
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
10019, NY, New York, 811 7th Ave

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationBroadway7 min walk
  • Popular LocationCentral Park9 min walk
  • AirportNew York, NY (LGA-LaGuardia)13 min drive

Choose dates to view prices

About this area

New York

In the city center, Sheraton New York Times Square Hotel is in Midtown, a neighborhood in New York with good shopping. Radio City Music Hall and Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Central Park Zoo and American Museum of Natural History are not to be missed. Kayaking, scuba diving, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes by foot.

What's nearby

  • Times Square - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Broadway - 7 min walk
  • Rockefeller Center - 8 min walk
  • Central Park - 9 min walk

Restaurants

  • Hudson Market – Café offering American cuisine. Serves breakfast and lunch daily.
  • Starbucks - Library Bar – Café with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • LaGuardia Airport (LGA) - 13 min drive

About this property

Sheraton New York Times Square Hotel

4-star New York hotel in Midtown, walk to Times Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/café are onsite. All 1780 rooms feature thoughtful touches like pillow menus and bathrobes, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.
Sheraton New York Times Square Hotel offers 1780 accommodations with minibars and safes. A pillow menu is available. 39-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 24-35 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Spanish

Business services

  • Business center
  • Conference center (22534 square feet of space)
  • Meeting rooms - 39

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 39-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 30 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 1043 out of 2296 reviews
5 - Excellent 45%
Rating 4 - Good. 712 out of 2296 reviews
4 - Good 31%
Rating 3 - Okay. 299 out of 2296 reviews
3 - Okay 13%
Rating 2 - Poor. 127 out of 2296 reviews
2 - Poor 6%
Rating 1 - Terrible. 115 out of 2296 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, it’s close to all the places I want to visit. Front desk staffs are very friendly and attentive. What I don’t like ,hmm the room is too small for 2 double beds
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is wonderful, close to the most interesting points. Nice restaurants and cafes nearby, the subway is so close! and the hop in hop off busses are within a block or two. Very clean, friendly, and nice. The negative part is that there are very few, almost no places to sit in the lobby, and there is just one restaurant which is very expensive for the value it offers.
Stayed 8 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was dirty when we checked in.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
We paid more money to get an option which Expedia provided, high floor, but they didn’t give us a high floor at the first day so we complained and changed our room at the second day. We paid additionally for high floor but we did’t get it at the first day. How I should escalate this to Expedia?
Stayed 2 nights in Nov 2021