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"Everything went well. We checked in and the staff was very friendly. The room was small but enough for a couple staying 5 nights. It's clean, comfy bed and new appliances in the room. Breakfast can be very busy, and after reading the previous reviews we decided to wake up early to have breakfast of which was very goods. At 7am it was busier than 6:30, but we didn't mind an early day as we were out to enjoy the day without the crowd. Location was perfect, close to everything and good public transport links. Nice rooftop. I'd definitely stay again."

"This hotel was close to everything and being part of Grand Central Station, it was easy to get around. The breakfast was way overpriced at 45/per person."

"Amazing experience :)"

"Loved the happy hour, staff was amazing, very helpful and friendly. Shout out to Fehat best bell boy ever "

"The room was clean but very basic. No major complaints besides the location being in a somewhat dirtier area. They also charge you for every little thing in the room. No regrets but wouldn’t necessarily book again."

"Was only there for one night. Room was clean, staff was very helpful. No problem finding my room and had a relaxing night. Would definitely biook again when I visit NYC. "

"It was so great thank you! "

"Pay attention to what you’re charged! I loved the hotel experience itself. The facilities were beautiful, the room was comfortable and extremely clean, and the staff were wonderful. I can't give a full 5-star review because I was charged for a bottle of wine that I neither asked for, received, nor charged to the room. I discovered this after leaving - we were late for our flight and had to rush - and I called within a few hours to dispute the charge, leaving a message. I subsequently called again and sent two email messages to accounts receivable - and as of today, six weeks later, I have not received a single response. I'm quite disappointed, as every other part of the experience was wonderful. But I do think the property owes their guests the decency of a response to billing inquiries. "

"Location. Ages of hotel. Staff. Clean. In house coffee would be greatly appreciated."