ニューヨークのアパートスタイルホテル

「The hosts were very commutative and went above and beyond for our stay! The place was clean and spacious - beds so comfy!」

「Fantastic location. Spacious clean room. Very accommodating - I requested for a baby crib which they said they didn’t have initially but when I got there, it was there. Always kept an eye on the guests and would check in to see if everything was ok. I asked for late checkout on the day and they gave it to us without additional charge. The downsides were… 1. There is a stairs at the entrance. I arrived when there were no staff at the reception and I had a big suitcase, 2 traveling bags and a...

「部屋はまあ受け入れることができるが、廊下が非常に臭いので部屋まで臭い。シャワートイレは毎日清掃がされている。バスタオルは生乾きの菌が繁殖した匂いがするが5日間交換無し。ヘアドライヤーは壊れていて、交換をお願いしたら出来ないとの回答。電子レンジももちろん壊れていた。 受付スタッフは何も把握していなく、ただ受付をするだけで対応は何もしない。全てにおいてテキトーなのでデポジットが返ってくるか本当に心配。」

「Location can't be beat-it was close to many desired activities. Apartment was small, hot water took a long while to get warm, only provided 2 towels and 2 washcloths for 3 people (5 night stay), 1 partial roll of toilet paper provided, floor in bathroom had cracked tiles with small pieces missing and a/c unit stopped working on second day. Maintenance was prompt to fix the a/c but host never responded to requests for more toilet paper and towels. We did get more toilet paper and 2 towels from...

「The entrance code didn't work and we never received the code for the property. The host ghosted us and we were forced to scramble to find another place to stay.」