Hotel with a Concierge in Caribbean from ￥35,834

"Everything was great - service was also good - wish there was more restaurants, and the ones that are available aren’t open all the time. - the buffets should have more options, they basically serve the same thing everyday. Wish they had an option for something authentic rather than having food we get in the states. "

"The property and staff were amazing! "

"Great place to stay "

"We enjoyed every moment there. Everyone that we came in contact with was truly there to assist us. The resort was impeccably clean. Our butler, Rafael was second to none. He was there for our every need and want. Ismael, our pool bartender, truly made our vacation over the top! His personality, positive energy and overall love for what he does each day made the difference. "

"Just returned from a 7 day stay and could not have been happier. Resort is beautiful and very well maintained. Beach and three pools are gorgeous. Dinner at Ruinas Del Mar was excellent. Breakfast buffet was delicious. Every staff member we encountered was friendly and helpful. Rooms were spacious, comfortable and immaculate. Be sure to reserve your palapa four months in advance, as we did, if you want front row views; it’s well worth it. We also rented a Trankilo one day at the adults-only pool...

"We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! "

"Everything at Joia was wonderful and exceeded my expectations!"

"It was a beautiful hotel 10/10 everything is so clean and it’s so many restaurants around to walk to I will be back "