Find Family Hotels in St. Thomas

"Update the rooms, the concierge ladies at night were not polite or helpful, the generator at night was making to much noise. The room was not properly cleaned. "

"Nice staff and great location "

"Bare bones hotel… not worth it for the price. Has a ton of potential if someone wanted to rehab/ clean it up. "

"4/29-3/2 My stay at the Westin was extremely disappointing and did not meet expectations at all. This was far from a luxury experience. The room had a noticeable moldy smell and could definitely use a dehumidifier. I reported the issue, but no one ever came to address it, which made the stay very uncomfortable. We originally booked a garden view, but I was “upgraded” to a partial ocean view—and the view was not what I expected at all. When I spoke with a manager about it (an upgrade I didn’t even ask for), I was told that any sight of the ocean qualifies as a “partial view.” I was also told that if I didn’t like it, I could switch back to a garden view and look at the parking lot, which was not a reasonable solution. I was also charged a $75 per night resort fee that was never clearly disclosed. At check-in, I was told I was all paid up aside from a daily hold, so this additional charge was unexpected and frustrating. The amenities did not justify the cost whatsoever. There is no beach on the property, no beachfront access, and no real ocean views, which was very misleading. The food was absolutely horrible, and there is only one restaurant on site. If you want additional options, you have to travel to a sister hotel, and the food there was no better. Overall, between the poor service, lack of amenities, misleading information, and unexpected fees, this stay did not reflect a luxury experience in any way. I would not recommend this property."

"Air conditioning is defective. Lost power twice. No hair blower, parking is not easy. Only the celiling cools me off. Can't use the tv because had to log in each time. Room per night is overprice and not a standard hotel."

"Excellent daily breakfast incuded! Wonderful, friendly staff! Nice pool! Tremendous views!"

"Beautiful Place to stay when going to St.Thomas. Real chill and relaxing. Got a little busy on the beach from people getting off cruise ships. Only thing wish they had elevators and rooms outdated. Everything else was great!!!!"

"Mi estadía fue por trabajo. El hotel esta remodelado en el lobby."

"Property was very quaint, the staff was very friendly, the rooms were clean and the amenities were appropriate for the property. The pool was small but very nice providing a view of the hills surrounding St. Thomas and overlooking the town itself. It was within walking distance of just about everything that we wanted to see. The room was small, not posh, but very clean and comfortable. It was exactly what we were looking for in our breif layover in St. Thomas and we will be back when we can spend a little more time exploring the US Virgin Islands."