Book a Caribbean Resort

"This is my 3rd time staying at la concha and it’s always a great experience. However, this time my only problem was it was hard to sleep at night with constant drilling noises that I could hear in my room every night. Unfortunately, that tarnished my stay this time around "

"Excellent! My wife and I stayed in the “Family” resort which was Ocean Suites and had zero regrets for not choosing the adults only building. Everything about the resort was fantastic and Flamingo Island was all that it was hyped up to be. "

"If you care about Atlantis then worth staying here as it's 300m or so to the entrance of the resort. Entrance to the resort is already included in the rate so better take advantage of it. Otherwise, incredibly overpriced. It's definitely got a tired rundown, over perfumed musky feeling. The breakfast is ok. Nothing amazing. "

"Worst among any of the RIU properties. Dated, old, crowded, loud and noisy. Small space for property. Not suitable for quite relaxation. Not enough washrooms - only one in the reception area and one near the pool. Crowded pool. Ladies' washroom below standard. Safety box in the room had to be repaired twice. Nothing Japanese about the specialty restaurant. Poolside bar service not friendly. Bar across the Spa does not have a pleasant ambience, feels like a dungeon. Drinks made with cheap brands, do not taste right. Carts used for food/towels are extremely noisy- use WD40 for the wheels or get new ones!. Very disappointing except for the beach. Not worth the RIU brand. Do not recommend."

"Very expensive ache since very"

"Great"

"Too many cruise ship people allowed, lines for water slides too long, pools too crowded."

"Staff Excellent "

"Waited 2 hours after check in. When they called for room it came up as spam and no message was left. We just happen to be around the corner so stopped in to see if it was their call and it was. They did give us 2 free continental breakfasts and $21 food & drink credit. Went for breakfast and there were at least 10 people in line ahead of us. We were told at least 20 minute wait. We had already been in line 10 minutes. As we stood there we saw 8 empty tables. When we asked about the empty tables we were told "we are making a wait list". The night before we just want to relax and have a drink so we went to the bar on the second floor and were seated on the patio. After being ignored for 15 minutes we left. We went to bar downstairs they were much more friendly and entertaining. Hot tub did not work which sucked after a 10 hour plane ride. Talked to other guest and everyone we spoke to were all disappointed with the waits and service. It was very heartbreaking to hear an elderly couple trying to check in at 6 pm and being told their room was not ready. They visible looked exhausted. That is not right on so many levels. Check in is at 4 pm. You need to make sure rooms are ready. There were plenty of employees standing around maybe cross training would be beneficial to get rooms clean. We are avid NCL cruisers and are on many NCL Facebook pages where we share our experiences and trust me we will be sharing our experience at the hotel."