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"We had great experience "

"Staff was amazing, hotel was very nice and clean."

"Always good value when one stays at the Bahia-Principe. "

"Everything was perfect!"

"Everything vas good and excellent. "

"Room was clean, food was delicious, staff are excellent. Highly recommend. Yes... I'd stay here again, ❤️❤️❤️"

"Clean rooms, walking paths to everywhere, transportation to others parts of resorts, vast food options, and VERY VERY friendly staff :)"

"Everything was spotless clean. Staff amazing, polite, attentive. Excellent experience. Definitely recommend . Will comeback!!!!!"

"Listen….. I’ve stayed at a few Secrets (and hotels related to the brand) over the past few years, and I’d have to say that THIS was probably BY FAR THE BEST Secrets I’ve stayed in. From arrival…to check in…to being upgraded at no cost…to having your own concierge that makes sure you’re okay and keeps you up to date with the daily activities…to the rooms….to the restaurants/food options…the spa…the beach club…ALL OF IT! Top tier!!! I was sad to return back to reality after having such a great NYE vacation. I would stay here again if I ever come back to Tulum! Thank you to all the staff for your professionalism and hospitality! "