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In the 'Gin Palace' the guy they call Mark (from Bangladesh) was my favourite bar man. A cool guy! However all of the staff were great and extremely fiendly. They all made me feel so welcome. I'm coming back in November 2019 and much of that is down to the wonderful service - 5 x *****
Excellent place and location is really good. Very clean and AC worked very wells.
The property is maintained and they recently opened a larger breakfast area. It’s within must see destinations on London and a fabulous park. Great location and it’s a beautiful hotel
Loved the location Comfortable bed (hated the pillows) Concierges very helpful getting theatre tickets & arranging a car service Arrived early & was shown to a room immediately
The location was perfect for access to the underground- The staff helpful and we were glad to have stayed there
Great location great service nice room good bar good food
The hotel is very nice. My room was spacious and the bed was comfortable. My only issue with the room was it’s poor lighting. The English breakfast was delicious and plentiful.
Service was excellent having an upgrade was a pleasant surprise Will definitely be using the hotel again on my next trip to London
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