Find Hotel with a Concierge in London

"Breakfast and location were great. We booked a room with a view, but part of the view was blocked by a corner of the building. Overall, it was a good stay, but we had to change rooms twice."

"Everything was great."

"need more staffs during peak season at breakfast time"

"Great hotel in a great location with wonderful staff. Will start with some room oddities and annoyances: - half the plugs in the room did not fit our UK adapters, which included the one in the bathroom and both behind both nightstands, where we would charge our phones. - Ridiculous, comically small garbage cans, particularly in the bathroom. - no drawers to put clothes away in. Only 1 closet. Biggest annoyance - you have to book the pool in advance. 30 minute time slots Positives: - Great location, 10 minute walk to Waterloo station and the Eye - Good bathroom. Nice comfy tub and great water pressure in the shower - Comfortable beds - Good in-hotel restaurants. Joel being higher end dining (we went, it was good) and ICHI, a sushi restaurant (we did not go). The hotel lounge Primo was fabulous for drinks, munchies and people watching - Natalia in the Joel restaurant and Maleeha and Hanan in the lounge provided us wonderful 5 star service - Rooms service was good quality food and delivered fairly fast. One of the best clubhouse sandwiches I’ve ever had. Good pizza for kids - If we needed anything extra brought to our room (TP, towels), it was there within 10 minutes of calling front desk each time Would definitely recommend as a nice hotel with good amenities and a superior location"

"Expensive like crazy but it is a great hotel . I don’t encourage to do breakfast because they will charge you a $100 for nothing ! "

"Excellent location with 3 tube lines on your doorstep. The hotel is in close proximity to the tube station which makes it very convenient, especially coming in from Heathrow. The staff are polite, professional, friendly and helpful. The hotel adds a lot of finishing touches to make your stay mor enjoyable. Would totally recommend."

"Excellent breakfast, room spacious and clean. Perfect location for major attractions."

"Very stylish, modern hotel in a great location. Room was comfortable and staff friendly Breakfast was very good with lots of really tasty options to choose from."

"Reception was helpful on arrival. I was asked what room I wanted and given a room that was quiet. As important it was cosy, clean and tidy, even had chocolates. The bed was comfy but not too soft and I had a good nights sleep. The Haxwell restaurant was good for fine dining, but for those with a bigger appetite might find it lacking portion wise, but there are plenty of restaurants too choose from on the doorstep. The hotel is well located for central locations and theatres either walking or a short taxi ride away. Compared to some, I found the room good value, just right for rest and relaxation. "