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citizenM Tower of London

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King Room - Tower View | View from room
King Room - Tower View | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
King Room | Premium bedding, pillowtop beds, in-room safe, desk

Overview of citizenM Tower of London

citizenM Tower of London

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
EC3N 4DJ, England, London, 40 Trinity Square

Explore the area

  • Popular LocationTower of London7 min walk
  • Popular LocationTower Bridge8 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LCY-London City)23 min drive

Choose dates to view prices

About this area

London

CitizenM Tower of London is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
Visit our London travel guideOpens in a new window
Map

What's nearby

  • Tower of London - 7 min walk
  • Tower Bridge - 8 min walk
  • London Bridge - 12 min walk
  • The Shard - 16 min walk
  • St. Paul's Cathedral - 9 min drive

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 23 min drive

About this property

citizenM Tower of London

4-star London hotel in London City Centre, walk to Tower of London
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 15.95 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM
  • CloudM

Things to do

  • Bike parking

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

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Guest rating 4.5+
Guest rating 4.5+
Family friendly
Family friendly
4 star
4 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: GBP 15.95 per person (approximately)
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 719 out of 1005 reviews
5 - Excellent 72%
Rating 4 - Good. 224 out of 1005 reviews
4 - Good 22%
Rating 3 - Okay. 38 out of 1005 reviews
3 - Okay 4%
Rating 2 - Poor. 12 out of 1005 reviews
2 - Poor 1%
Rating 1 - Terrible. 12 out of 1005 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Rooms were very clean but very small. Had to call for clean towels twice.
Stayed 4 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 4 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a good stay. The hotel is very conveniently located just a few steps from Tower Hill Station, making it easy to get to all of London’s sites and neighbourhoods. The breakfast was good but offered the same choices each day, making for a bit of morning appetite tediousness. The room was very small even by London standards. My wife had to climb over me to reach the bathroom from her side of the bed. Still, the beds was comfortable and the shower was quite nice. The lobby area is quite large and offers many comfy seats to lounge around or relax in. In addition, the hotel offers many computers for guests to use at no additional charge. The staff at this hotel are quite attentive and professional. Overall, a pleasant stay despite the small room. Hotel Har
Stayed 5 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very teeny-small guest room — didn’t match the pictures posted online for my booking.
Stayed 5 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting clean convenient place.
Stayed 4 nights in Jul 2022