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Great location fir early travel. Several chpices of places to dine.
Absolutely top service all round, the staff can't do enough for you....beautiful room with a river view and an incredibly comfy bed, also amazing breakfast in the Market Brasserie! Special thanks to Gabrielle at reception and Angela at breakfast! Thankyou!!!
Excellent Level of service and friendliness; staff goes above and beyond to help
We both really enjoyed our stay for our birthday weekend
Fantastic views and great service, especially the porters. A true 5 star hotel and what I would expect from a Shangrila hotel.
This property makes me wish there were 6 or 7 stars available. Incredible. Don’t change a thing
Very convenient if your activities are around Tower Bridge. For the West End it Mayfair, less so.
Over rated, over priced property, room updates urgently needed and staff need to have better understanding of your requests.
The technology that was available in room and outwith the hotel. The worst part is the small room that we were given, the noise and the sound of the water from air condition unit
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