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"A hotel is close to Paddington Station and all the other sites. The breakfast was excellent! The facilities are obviously old and rundown in the room was very small. "

"Doormen we very friendly, service was excellent when we needed more water or items for the room"

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"This location does not have car service or a shuttle as shown on the Expedia profile. They simply will call you a taxi. There is one very tiny lift within the building. The building has steps to climb with no ramp for those with mobility issues. The location is nice. It is near restaurants, tube stations, and some shopping. "

"Five Stars "

"Convenient for shops and many theatres, Covent Garden."

"Room was clean, nicely finished, great view. The breakfast was underwhelming. Bit of a walk to the nearest tube station."

"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Great hotel for an overnight stay, especially if you have an early flight out of Heathrow. It's 2 mins walking distanct to the terminal and it is all connected by a bridge which means you will never have to venture outside to get to T5. Breakfast is fantastic and staff are great!"