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Great property, location amenities and staff. Surprised to find out our room was an Accessibility Room, not sure how that happened but had to speak to the Hotel Manager to get that changed, 3 other staff would not change our room. Additionally the room we received had no windows. For a $50.00 upgrade ...
The hotel was very clean & the check-in was a breeze. I wish they had more food choices, but it’s ok I guess. Pretty far from all major attractions. If going into the city, then try going before 7AM, before 3PM, or after 7PM to avoid traffic. Doing so, you will save 30 minutes.
As expected and moreover will stay there again a very warm welcome and all staffs excellent. Only 5 mins to check in
This hotel is a very nice , modern, clean and quite hotel with a great location. A walking distance to the Big Ben, London Eye,The Abbey, Trafalgar Square. Across from the hotel you have the metro. Coffee, pubs, restaurants and markets around the corner and at the same time is pretty quite.
Check in was quick. Staff were very friendly.... Check out good
Friendly staff and clean and modern hotel. Excellent situation right by the river however not all rooms are river view
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