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Close to Kensington Palace. Just opposite the park entrance where we can talk a short cut to Kensington Palace.

Location and accommodation very good for Terminal 4

Location excellent. Room very comfortable, but no fridge.

Included breakfast needs more variety. The one other meal I had, dinner, could have been a little more.

The hotel nice and in a great area. The room was small but that was to be expected. The door to the bathroom was opaque so if someone was in the bathroom it lit up the entire room. The lobby was really nice.

Location, location, location!! Close to exit door of South Terminal, and our location for our flight gate out.

Great staff! Comfortable beds. Close to lots of food and souvenir shop.

Our stay in this hotel were very nice. location is perfect, service is ideal, staff so polite and professional. I and my family were happy to be here.

Newly built, everything is modernized. The hallways are a bit dark but otherwise a great stay.

Very nice hotel, great location. Friendly and helpful staff, clean rooms. Room was a bit small, but I guess this is normal for Europe. The breakfast they offered was good, but you can find less expensive options around

Awesome hotel and perfect service . I have been pleasant surprised with the service and the quality of the hotel

Property currently undergoing renovations. Originally booked a Single un-renovated room; I was aware there was no aircon but thought it wouldn’t be a problem as the window opens, and I don’t like sleeping with the aircon on anyway. I placed in a tiny room with a single bed and not even any room to ...