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「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」

「Room was clean, staff were more than friendly and helpful for anything needed. Food is delicious and the atmosphere at the bars are brilliant. The fact you get to use the spa facilities (pool & gym) is also an added bonus. Would definitely recommend for a nice weekend break away or even just a night.」

「Courteous staff, nice room and reasonably priced 」

「英語がわからず色々ホテルのアメニティを使いこなせなかったがフロントの方が部屋まで来て丁寧に説明してくれた。忙しい中ご対応いただき大変感謝。居心地もよく大変安心して泊まれました。またノッティンガムに来た時はここに泊まりたいです」

「Big hotel, spacious rooms, comfy beds, friendly staff, serving breakfast in the morning. 24h reception and bar, they open and serve you whenever you want. 」

「It was a great place to stay for the night.」

「Incredible history 」

「Super reasonable! I could enjoy everything near the hotel with reasonable hotel price!」

「Very gentile and delicious cookies」

「快適なホテル」

「Great stay. 」

「Room spotless, staff super, the pool, jacuzzi and steam room- amazing!」