Loved the location Comfortable bed (hated the pillows) Concierges very helpful getting theatre tickets & arranging a car service Arrived early & was shown to a room immediately
The hotel staff overall was very professional. The room was nice & clean as well as roomy. However, the manager in the restaurant was not accommodating and apparently did not believe we were guests at the hotel. If I do return to the hotel, I will NEVER eat at the restaurant again.
It was very convenient and well located city sightseeing
Perfect location. Excellent attentive staff. Reasonable bar prices. A modern, clean and airy hotel overlooking the Thames.
I love the CitizenM formula. Rooms a minimal, but pleasing. Lots of communal space. I spent hours working and on Conf calls in the common spaces. Easy to find privacy if needed.
In the 'Gin Palace' the guy they call Mark (from Bangladesh) was my favourite bar man. A cool guy! However all of the staff were great and extremely fiendly. They all made me feel so welcome. I'm coming back in November 2019 and much of that is down to the wonderful service - 5 x *****
the room was great The hotel had everything that we required for our stay. Reception staff were very friendly and extremely helpful. A very special thanks to Barbara who is both very professional, polite and helpful. Barbara's helpfulness and friendly attitude is one of the reasons we will stay ...
Excellent place and location is really good. Very clean and AC worked very wells.
Excellent staff. They are what make this hotel. Still a few teething problems, like difficult to adjust aircon, that need to be sorted. Great location.
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