Waterloo Vacations from ￥269,296

Nice place, on top of a pub, but the staff out is on the fourth floor and we had no issues with noise. Nice staff and nice place :)

Clean room and great parking.

I was quite impressed by how clean everything was - clean and nice showers/toilets etc. Pods are actually quite cosy, for one night was absolutely fine! However, I had a faulty light system in my room which meant a light stayed on all night and no response from staff... tried to contact the team through their whatsapp and no response. I also thought charging £1.50 for a cup of hot water/tea was a bit much (a kettle would be nice, I understand charging for coffees out the machine but access to hot water would be a nice touch!). Otherwise, I enjoyed it, would return again and would recommend it for the price!

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.