Great property, location amenities and staff. Surprised to find out our room was an Accessibility Room, not sure how that happened but had to speak to the Hotel Manager to get that changed, 3 other staff would not change our room. Additionally the room we received had no windows. For a $50.00 upgrade ...
The Hotel is bang center of it all! I was able to just walk to all the sites I wanted to see.
The inclusion of the spa facilities was a nice treat.
Great location, incredible staff that provided fabulous service
This hotel is a very nice , modern, clean and quite hotel with a great location. A walking distance to the Big Ben, London Eye,The Abbey, Trafalgar Square. Across from the hotel you have the metro. Coffee, pubs, restaurants and markets around the corner and at the same time is pretty quite.
Love the location...just down from Buckingham Palace, across from Royal Mews. originally built to accommodate Queen Victoria's debutante guests. Old, creaky floors and small rooms ...we were given a Royal room as an upgrade and quite a bit large than standard rooms. Service is 'English' impeccable. ...
Excellent location. Breakfast was very hectic. Would have been nice to have been served tea/coffee at the table and then go up yourself to the buffet. Rooms. little dated
Great location, superb staff, an overall 4 Star Hotel.
Great location. Next to the London Eye. Easy walk to Westminster, East End, and central London. Beautiful hotel, nice size updated rooms. Very clean. Great service.
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