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The Dorchester - Dorchester Collection

Photo gallery for The Dorchester - Dorchester Collection

Featured Image
Terrace/Patio
Terrace/Patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Dorchester - Dorchester Collection

VIP Access

The Dorchester - Dorchester Collection

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
W1K 1QA, England, London, 53 Park Lane

Explore the area

  • Popular LocationMarble Arch11 min walk
  • Popular LocationBuckingham Palace15 min walk
  • Popular LocationPiccadilly Circus18 min walk
  • AirportLondon (LHR-Heathrow)25 min drive

Choose dates to view prices

About this area

London

The Dorchester - Dorchester Collection is located in London City Centre, a neighborhood in London, and is in the city center and near a metro station. Buckingham Palace and Theatreland are cultural highlights, and some of the area's attractions include Madame Tussauds Wax Museum and Science Museum. Sea Life London Aquarium and Natural History Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hyde Park - 2 min walk
  • Green Park - 8 min walk
  • Marble Arch - 11 min walk
  • Buckingham Palace - 15 min walk
  • Piccadilly Circus - 18 min walk

Getting around

  • Hyde Park Corner Underground Station - 6 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • Alain Ducasse – 3 star Michelin rating. Restaurant offering French cuisine. Serves lunch and dinner on select days. Reservations required.
  • China Tang – Restaurant with a bar offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • The Spatisserie – Serves lunch and light fare daily. Reservations required.
  • The Promenade – Restaurant with a bar. Serves breakfast, lunch, dinner, and light fare daily. Reservations required.
  • The Bar at The Dorchester – Serves light fare daily.

About this property

The Dorchester - Dorchester Collection

Luxury London hotel in London City Centre with 4 restaurants
4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 250 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with DVD players, and guests will also appreciate thoughtful touches like bathrobes and slippers.
The Dorchester - Dorchester Collection offers 250 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
The Spa at the Dorchester has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 60.00 per day)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: GBP 45 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not accept Discover Cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 84.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 45 per person (approximately)
  • Valet parking fee: GBP 60.00 per day
  • Rollaway bed fee: GBP 84.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Dorchester
Dorchester Hotel
Dorchester Hotel London
Dorchester London
The Dorchester - Dorchester Collection Hotel
The Dorchester - Dorchester Collection London
The Dorchester - Dorchester Collection Hotel London

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 196 out of 249 reviews
5 - Excellent 79%
Rating 4 - Good. 30 out of 249 reviews
4 - Good 12%
Rating 3 - Okay. 13 out of 249 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 249 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 249 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Stayed 5 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Dorchester
Our whole day was amazing. The staff were the best part, so friendly and attentive. Can’t wait to return.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Dorchester was absolutely amazing; we did not want to leave! The hotel is beautiful, the rooms are great, and the staff is so friendly! The pool is super nice, as is the gym! We had drinks/snacks at the bar, dinner at China Tang and breakfast at The Promenade, and every single drink and menu item we had was spectacular. The bar has very creative and tasty cocktails - my favorite was "All You Need Is...A Cup of Tea!" I had a small accident during my stay (face planted while running in Hyde Park - uneven ground and klutzy people don't mix), and everyone at the hotel was SO nice and helpful! I just had minor scrapes and bruises, but they sent someone up to my room with a first aid kit to make sure I had all the supplies needed to patch myself up. We hope to be able to come again soon!
Stayed 2 nights in May 2021