Ryokans in Kanagawa Prefecture

"Great location clean room nice showers"

"Safe was attentive and kind. The shuttles are so convenient especially if you plan to travel on the JR lines."

"This is our third trip to this hotel. What I noticed was it was more crowded. Instead of an easy access to go to breakfast or dinner , there is a QR code to make breakfast and dinner reservations. It was difficult for me since the QR code was not in English and ai had problems using this format. We didn't try the onsen , but decided on getting a room with an outdoor hot tub. Also when we were leaving, I sent the luggage by QR code only with the help of the reception staff. It should make things easier, but I beg to differ. This hotel has become a little too popular, more people than I would like. The food at the buffet remains the same. Nothing spectacular. "

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"Very clean and modern. Elevators can be slow since they are small and only 2 of them. It was nice having a water dispenser on our floor to refill water bottles."

"Nice corner room with a view of the park along the harbour front. All staff are extremely helpful but English not spoken by everyone. The included breakfast was lovely."

"Bartender guy was fantastic!!! "

"This hotel was okay just that no more no less. The scenery it is in does all the heavy lifting, absolutely stunning area right on the lake. The room we had was spacious and comfortable. It was clean. It was however dated. The carpet was looking tired. The door sliders stuck. The plumbing in the bathroom made strange noises whilst showering. The "

"was extremely disappointed and frankly disgusted to find explicit adult content available on the hotel TV—not only in the adult section, but also mixed into the regular drama category. This is completely inappropriate and not something I’ve ever encountered at any hotel before. It made the environment feel uncomfortable and unwelcoming. Hotels should ensure that their entertainment menus are clearly separated and that explicit content is never placed where families or unsuspecting guests might come across it. This experience significantly impacted my stay in a negative way."