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"Staff was very friendly and gave some great advice on local food and attractions. All around great stay"

"I loved the traditional house that was built 100 years ago. The hotel staffs were very polite and friendly. I would come back to this hotel again and would recommend all my friends and family here."

"Overall it is a decent stay. I enjoyed the onsen, breakfast, and how big the rooms are. It is located right by gora station which makes it easier to travel. Walking distance from the open air museum, plenty of low key restaurants, and day-use onsens. There is a bit of noise in early morning & night since it’s on a busy street."

"The staff were brilliant and very welcoming especially to my two children, the place was beautiful, the evening meal was lovely and very unique. We really enjoyed our 1 night stay."

"Great stay "

"Love the comfy environment. Love the host, Hiro. He is very friendly and helpful. I would stay here again if get the chance to come back to Hakone."

"Nice, friendly staff"

"The beds were comfortable, the food was fantastic. It is really close the transit."

"We absolutely loved this place, and it’s probably going to be our favorite of all of Japan. The staff is super friendly, helpful, and knowledgeable. They go really out of their way to make a great experience for you! . The onsen is very cool as well. Highly recommend. 20/10"

"Great stay "

"The hotel is nice. But, the room's design is hard for tall people because you have to be careful with not hit your head to the bundbed :-)."

"Good stay. Very friendly staff and clean property. Bathrooms/showers are shared and only one per floor. Great location close to Gora Station."