Find all hotels by El Cid in Gulf Coast of Mexico from ￥19,418

"Friendly staff, always clean, great food choices"

"Everyone was very helpful"

"Deserves more like 4 and a half but overrall a great place to stay for families. Walking between rooms and dining can be a bit much for the kids but could be remediated if they added more places to dine around the property. Natural vegetation around the hotel is beautiful and it’s own beach is great for the little ones."

"Liz was fantastic. She checked us in at the front desk and greeted us in a very welcoming way. Alex handled our bags and was super nice ! I was comfortbale leaving my bags without a worry. I also had an issue with my bag. And Alex did not stop until it was found. I am very Satisfied with the staff's performance.. I found this resort perfect Because not only does it have a party vibe but you can find many spots where you can just sit back and relax. Max, that works at the Italian restaurant and the Japanese restaurant was the best waiter in the whole resort to me. I witnessed him treat everyone like family and his service was up to par. Lastly, syl Sylvia, the housekeeping lady was fantastic and I had to leave her with a review. Many people are curious about cleanliness of the rooms , because of staff like her, your room Will always feel brand new, fresh, and clean. I will definitely be returning because of these 4 staff members who stood out to me the most, although everyone else was great as well. Thank you, RIU palace Peninsula for a phenomenal vacation with my family at your resort . "

"Amazing place for a first vacation, so happy we chose this resort!"

"This resort is BEAUTIFUL! Staff is very kind and helpful. Food was delicious and fresh. Several staff members went out of their way to make sure our stay was outstanding! Eduardo, Elberth, and Santos were so kind and helpful! We absolutely loved our week stay and are already planning our next trip back! "

"We love this resort. We will be back . The food was amazing "

"Staff commitment to great service is notable. Food quality and selection exceeds expectations Entertainment team provided memorable experience"

"We had a wonderful family vacation here. Staff were great and service was amazing. Beach Bunch was the best thing ever. They did so much with kids. Our kids just wanted to stay there to play and make projects."