Residences in Mexico and Central America

"Great stay and staff was amazing "

"I like it here cause it has a great beach and it’s close to everything"

"Great staff and lovely resort all around! There were enough restaurant options and food is great! Highly recommend "

"A la carte dinners were fantastic, although the included house wine is very limited and not great. If you want a basic bottle of wine, you’re looking at at least 2000 pesos. Buffet was average at best. We have a gluten allergy in our family, and there were ample choices at the restaurants, however, always ask for the vegetarian menu as it has more gluten-free options than the regular menu. Gluten-free desserts were very limited. Service is fantastic. There are a few pool bartenders that looked annoyed when you ordered anything that would create a little more work for them, but generally the restaurant staff and the pool staff are absolute gems. The gym facilities are newly remodeled and pretty nice. Lots of good equipment and lots of space, never felt crowded even in the busy mornings. If you’re a teenager is into working out, but isn’t 18, you need to sign a waiver and an adult has to be with them while they work out. Super annoying if your kid plays high-level sports or is really into working out and you have to be with the whole time. Other high end resorts, like Moon Palace do not have the same ridiculous policies. They also don’t have any classes, so no yoga, no spin classes, etc. They do have daily activities in the pool like water cycle and aqua size, but they’re really poorly advertised and hard to find a daily schedule anywhere. If you’re lucky you’re there when it begins. Coffee shop is just OK. Pool is great. All around pretty nice resort. "

"Staff and service were impeccable! Grounds and building beautiful and comfortable! One critique - the rooms and halls smelled mildewed. "

"Staff was very nice, location was great, and business lounge had great food, coffee, and snacks!"

"The staff here is super nice, the room was spotless, the gym is great, the location is amazing, and the pool is heated and opens early which is fantastic."

"Clean room, staff was courteous at check in, and very helpful with parking and our luggage. Would definitely stay there again."

"We have been staying at this hotel for pbsr 10 years, we love the location, staff very friendly and the property is beautiful, we love the history behind it."