Mexico Eco-friendly Vacations

The room was beautiful, large and comfortable. The house keeping lady was great. She offered room service daily, but respected that we didn’t want it daily and found Qtips for us. The food and restaurant staff were fantastic everywhere we went. While it was totally sold out & smaller than other hotels we’d been to, there was always space at the beach and in all restaurants and at amenities. The beaches were beautiful and always had people cleaning the seaweed. If you are looking for a party place or lots of adventures and things to do, this place may not be for you. We had a fantastic restful stay with great quality food and yummy drinks which was exactly what we needed. Thank you, Carmen and Joe

The service and food quality were amazing. Have never had better service

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

Rooms were kept clean and stocked. The resort was beautiful and we felt very comfortable. One big disappointment was that they were advertising all over about them catering to allergy needs, however we found it very counterproductive. My girlfriend would have to tell 3-4 different people her allergies, and even after that we found it very difficult to find food that she could have. I will say, some of the staff were very helpful in finding some options, but those options were very limited. Just seems like they are portraying themselves as being very “on it” regarding food allergies, but when it comes down to it, it was very difficult. Overall, we loved our time here and would happily come back.

It was amazing our room stay clean anytime we left I believe our cleaners name was Anna. She was so sweet and the staff overall at the entire resort was just amazing.

Rooms were kept clean and stocked. The resort was beautiful and we felt very comfortable. One big disappointment was that they were advertising all over about them catering to allergy needs, however we found it very counterproductive. My girlfriend would have to tell 3-4 different people her allergies, and even after that we found it very difficult to find food that she could have. I will say, some of the staff were very helpful in finding some options, but those options were very limited. Just seems like they are portraying themselves as being very “on it” regarding food allergies, but when it comes down to it, it was very difficult. Overall, we loved our time here and would happily come back.

The service and food quality were amazing. Have never had better service

Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!

The pool was not warm during service hours. You had to ask the staff to turn on the heaters and it took more than 2 hours to feel warm. Stream in sauna was also not on during service hours and you had to ask to get it on. Staff was nice, but not upstanding.

We didn't get the room we reserved, no sleepers, no robe, no upgrade was offered. The staff was fantastisc in all restaurants and around the hotel. The wild life is kept free and in great condition, very nice having them around.

Very clean and beautiful beach. Great workers.

The pool was not warm during service hours. You had to ask the staff to turn on the heaters and it took more than 2 hours to feel warm. Stream in sauna was also not on during service hours and you had to ask to get it on. Staff was nice, but not upstanding.

We didn't get the room we reserved, no sleepers, no robe, no upgrade was offered. The staff was fantastisc in all restaurants and around the hotel. The wild life is kept free and in great condition, very nice having them around.